Handling of personal data

What is personal data?

All information that can be directly or indirectly connected to a person counts as personal data. This may, for example, be your name, email address, address or phone number.

Principle of public access to official documents

ECC Sweden is a part of the Swedish Consumer Agency. The Swedish Consumer Agency is a government agency that is subject to the principle of public access to official documents. This means that the information you send to us becomes an official document. The information can be released upon request unless it is covered by secrecy. ECC Sweden does not forward your information for commercial purposes and does not use the information to trace you as a visitor to our website.

EU’s General Data Protection Regulation (GDPR)

The EU’s new General Data Protection Regulation (GDPR) entered into force on 25 May 2018. The regulation applies in all of the EU Member States and includes rules for how personal data may be processed.

More information on GDPR on the Swedish Authority for Privacy Protection's website (In Swedish)


In our privacy policy, which we share with the Swedish Consumer Agency, there is information on, among other things, our personal data responsibility, the principle of public access to official documents and how we handle personal data. You can read the privacy policy in its entirety here (in Swedish)

On the Swedish Consumer Agency's website, you can read about where we collect personal data, what we use it for and what you should do if you want to know what information we have about you. You can also read about how you can have your personal data deleted. Processing of personal data on the Swedish Consumer Agency’s website (in Swedish)

The ECC network has a privacy statement. It describes how the consumer offices in the network handle personal data from the people who contact a consumer office.

Privacy statement for the ECC Network

Source: ECC Sweden

Proofread: 9 January 2023