Vitality Club on the Swedish Consumer Agency's blacklist

    NEWS. Nearly 70 new consumer complaints during May 2016.

    Air passenger tax on flights from Norwegian airports

    NEWS. With effect from 1 June 2016.

    Are you planning on buying a wedding dress online?

    WARNING. The quality is not as promised.

    A young woman with a child in her lap is looking out from a plane window.

    Travel and tourism

    There are rules that protect you when you are travelling.

    Travel in Europe
    Close-up of keyboard and credit card.

    E-commerce

    Find out what your rights are before shopping online.

    Shopping online
    Close-up of cars standing in line.

    Vehicles and vessels

    It might be cheaper to buy a car from another EU country.

    Buying a car abroad
    Close-up of the word "fraud" being underlined in a dictionary.

    Fraud and hoaxes

    Avoid getting scammed by fraudsters.

    How to protect yourself
    Close-up of a woman carrying shopping bags.

    Trade within the EU

    Consumer legislation is harmonized within the EU.

    Buying goods and services
    View of a hotel, a beach and the ocean.

    Timeshare

    Timeshares are sold at holiday resorts.

    Holiday clubs
    Close-up of football player on a fiels.

    Tickets and events

    Are you going to a concert or a football game?

    Buying event tickets
    Close-up image of a calcutor, papers and some coins.

    Bank services

    Several EU directives protect you in the financial area.

    Money abroad