Information regarding the plane crash in France

    NEWS. This is what to do if you plan to travel with the airline Germanwings.

    The strike within Lufthansa extended

    NEWS. As of tomorrow, the airline company's long-haul flights will be afflicted.

    Thousands of harmful products stopped by the EU

    NEWS. Toys, clothes and textiles are the products most often imposed with a sales ban.

    Travel and tourism

    There are rules that protect you when you are travelling.

    Travel in Europe


    Find out what your rights are before shopping online.

    Shopping online

    Vehicles and vessels

    It might be cheaper to buy a car from another EU country.

    Buying a car abroad

    Fraud and hoaxes

    Avoid getting scammed by fraudsters.

    How to protect yourself

    Trade within the EU

    Consumer legislation is harmonized within the EU.

    Buying goods and services


    Timeshares are sold at holiday resorts.

    Holiday clubs

    Tickets and events

    Are you going to a concert or a football game?

    Buying event tickets

    Bank services

    Several EU directives protect you in the financial area.

    Money abroad