More than 40 million counterfeit goods stopped at customs

    NEWS. Footwear, clothing and consumer electronics most common.

    5 tips on how to plan your autumn holiday trip in Europe

    NEWS. Things to keep in mind.

    Solve your e-commerce disputes online

    EU INFORMATION. Solve disputes without going to court.

    A young woman with a child in her lap is looking out from a plane window.

    Travel and tourism

    There are rules that protect you when you are travelling.

    Travel in Europe
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    E-commerce

    Find out what your rights are before shopping online.

    Shopping online
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    Vehicles and vessels

    It might be cheaper to buy a car from another EU country.

    Buying a car abroad
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    Fraud and hoaxes

    Avoid getting scammed by fraudsters.

    How to protect yourself
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    Trade within the EU

    Consumer legislation is harmonized within the EU.

    Buying goods and services
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    Timeshare

    Timeshares are sold at holiday resorts.

    Holiday clubs
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    Tickets and events

    Are you going to a concert or a football game?

    Buying event tickets
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    Bank services

    Several EU directives protect you in the financial area.

    Money abroad