Are you planning on buying something online? Here are a few good tips for you!
Have you bought a product that is not in conformity with the order? Read here how to file a complaint.
Are you planning on going abroad? Click on the image for information that can be useful during your trip.
Did you buy the wrong product? You have the right to a cooling off period when shopping within the EU.
Are you considering buying cheap designer clothes? Read here how to avoid getting counterfeit products.
EU-INFORMATION. Meeting today regarding problems with car rental services.
EU-INFORMATION. Read about the main challenges.
NEWS. This year's focus will be on EU consumers in the digital era.
NEWS. A European Consumer Day and a World Consumer Day in March.
WATCH OUT! Consumers are encouraged to check the airline's and the airports' ...
WATCH OUT! Prize promises from Apple are a fraud.
WATCH OUT! Beware of the products WinnerSmoke, SmileAway and Reducil.
EU-INFORMATION. Commission kicks off consumer awareness campaign
There are rules that protect you when you are travelling.
Consumer legislation has been harmonized within the EU.
It might be cheaper to buy a car from another EU country.
Avoid getting scammed by fraudsters.
Find out what your rights are before shopping online.
Timeshares are sold at holiday resorts.
Are you going to a concert or football game?
Several EU directives protect you in the financial area.