New rules for dispute resolution and new online platform

    NEWS. ECC Sweden has been appointed contact point for ODR.

    European Commission acts to inform young people about 112

    EU INFORMATION. Many are still unaware of the European emergency number.

    Safer Internet Day on the 9th of February

    NEWS. Play your part for a better Internet.

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    Travel and tourism

    There are rules that protect you when you are travelling.

    Travel in Europe
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    E-commerce

    Find out what your rights are before shopping online.

    Shopping online
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    Vehicles and vessels

    It might be cheaper to buy a car from another EU country.

    Buying a car abroad
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    Fraud and hoaxes

    Avoid getting scammed by fraudsters.

    How to protect yourself
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    Trade within the EU

    Consumer legislation is harmonized within the EU.

    Buying goods and services
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    Timeshare

    Timeshares are sold at holiday resorts.

    Holiday clubs
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    Tickets and events

    Are you going to a concert or a football game?

    Buying event tickets
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    Bank services

    Several EU directives protect you in the financial area.

    Money abroad