Prepare yourself for the trip

There are rules that protect you when you are travelling.

Read more about air travel

Shopping online

Find out what your rights are before shopping online.

Read more about e-commerce

Purchase of vehicles

It might be cheaper to buy a car from another EU country.

Read about vehicle purchase


Avoid getting scammed by fraudsters.

Read more about fraud

Goods and services

Consumer legislation is harmonized within the EU.

Buying goods and services


Timeshares are sold at holiday resorts.

Read more about timeshare

Buying event tickets

Are you going to a concert or football game?

Read about buying tickets

Bank services

Several EU directives protect you in the financial area.

Read more about bank services