Are you planning on buying something online? Here are a few good tips for you!
Have you bought a product that is not in conformity with the order? Read here how to file a complaint.
Are you planning on going abroad? Click on the image for information that can be useful during your trip.
Did you buy the wrong product? You have the right to a cooling off period when shopping within the EU.
Are you considering buying cheap designer clothes? Read here how to avoid getting counterfeit products.
NEWS. First prize - a trip to Brussels
NEWS. Positive outcome for consumers in two thirds of the cases.
WATCH OUT! Consumers are encouraged to check the airline's and the airports' ...
WATCH OUT! Prize promises from Apple are a fraud.
WATCH OUT! Beware of the products WinnerSmoke, SmileAway and Reducil.
EU-INFORMATION. The European commission wants your views.
EU-INFORMATION. New regulation regarding cross-border Healthcare.
EU INFORMATION. 80% of 330 checked websites are now in line with EU consumer ...
There are rules that protect you when you are travelling.
Consumer legislation has been harmonized within the EU.
It might be cheaper to buy a car from another EU country.
Avoid getting scammed by fraudsters.
Find out what your rights are before shopping online.
Timeshares are sold at holiday resorts.
Are you going to a concert or football game?
Several EU directives protect you in the financial area.