The Commission proposes new e-commerce rules

    PRESS RELEASE. In order for consumers to be able to reap full benefit of the single market.

    25% of young Europeans use illegal sources to access online content

    NEWS. According to survey in 28 EU Member States.

    Reduced roaming surcharges from 30 April, 2016

    NEWS. Cheaper to use your mobile abroad.

    A young woman with a child in her lap is looking out from a plane window.

    Travel and tourism

    There are rules that protect you when you are travelling.

    Travel in Europe
    Close-up of keyboard and credit card.

    E-commerce

    Find out what your rights are before shopping online.

    Shopping online
    Close-up of cars standing in line.

    Vehicles and vessels

    It might be cheaper to buy a car from another EU country.

    Buying a car abroad
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    Fraud and hoaxes

    Avoid getting scammed by fraudsters.

    How to protect yourself
    Close-up of a woman carrying shopping bags.

    Trade within the EU

    Consumer legislation is harmonized within the EU.

    Buying goods and services
    View of a hotel, a beach and the ocean.

    Timeshare

    Timeshares are sold at holiday resorts.

    Holiday clubs
    Close-up of football player on a fiels.

    Tickets and events

    Are you going to a concert or a football game?

    Buying event tickets
    Close-up image of a calcutor, papers and some coins.

    Bank services

    Several EU directives protect you in the financial area.

    Money abroad