Delayed flight

Updated: 9/1/2014

For long delays, you may be entitled to assistance and to compensation, depending on the delay length and flight distance. 

These rules apply:

  • on regular flights as well as package holidays
  • flights to and from an airport within the EU
  • flights from an airport outside of the EU to an airport within the EU, if the airline is a EU airline.

For more information on your rights, please read the article ”Air passengers rights” (the European Commission). You will find the article via the link on the right side of this page.