Updated: 2/8/2016

Here are some tips for safer payment. One piece of advice is to stay away from cash and transfers.

Pay Safely

  • Never send cash or use a money-wiring service because you will have no recourse if something goes wrong. You usually have more protection if you use a credit card.
  • In case of prepayment, avoid bank transfer if you do not have experience with the trader.
  • Make sure you use a secure website to enter credit card information. Look for a closed padlock symbol in the bottom right of the browser window and for the website address to begin with “https ://”(Ï)
  • Some websites provide payment through payment transaction intermediaries, which may provide some safety and assistance in certain matters, e.g. in case of non-delivery. Check the terms and conditions for the payment transaction intermediary you intend to use.
  • Also check the identity of intermediary as a lot of fraudsters set up their own in order to dupe consumers.
  • Make sure your computer has up-to-date anti-virus software and a firewall installed to avoid getting hacked.

It is also recommended to open a virtual sub bank account dedicated to online shopping if possible or to use virtual credit cards which are valid only for one transaction.

Additional payment

The trader is not allowed to charge you any extra fees in addition to the price agreed, without your express consent. In particular the trader is not allowed to use pre-ticked boxes to offer and charge for additional goods/services.

The trader is also not allowed to charge consumers more for paying by credit card (or other means of payment) than what it actually costs the trader to offer such means of payment.

Be aware of currency conversions and charges which may increase the final price to be paid.