Top 5 companies with most cases in December


Vitality Club continues to be the company that ECC Sweden receives most complaints on from consumers. Here you find the whole top five for December.

In December, ECC Sweden received consumer complaints mainly on subscription traps. Vitality Club, Diet & Detox and Dentaldelivered (Consumo Ltd.) are the companies most consumers get stuck in a subscription with.

Other complaints on the top five list concerned car evaluation from and air travel with Norwegian.

Top 5 companies with the highest number of cases

  1. Vitality Club – 22 cases
  2. Diet & Detox – 13 cases
  3. Norwegian – 11 cases
  4. – 9 cases
  5. Dentaldelivered (Consumo Ltd) – 8 cases

More information

If you want to know more about the cases you can search for the company names in the ECC Sweden diary (in Swedish). In December, ECC Sweden received over 500 complaints from consumers who made a cross-border purchase in the EU.

Problem with a purchase?

If you have problems with a trader in another EU country, Norway or Iceland, we at ECC Sweden can help you. Contact us or ask your question in our Q & A forum (in Swedish).