Top 5 companies with most cases in November


Vitality Club,, Consumo Ltd., Lufthansa and Diet & Detox are the companies consumers complained about most during November. Here you will find the number of complaints ECC Sweden received about the companies.

Top 5 companies with the highest number of cases

  1. Vitality Club - 38 cases
  2. - 24 cases
  3. Consumo Ltd. (Coffee Cable, Dentaldelivered / Dermamonthly. Shaver Pack, Candyonclick) - 15 cases
  4. Diet & Detox - 9 cases
  5. Lufthansa - 8 cases

More statistics

If you want to know more about the cases you can search for the business names in the ECC Sweden diary (in Swedish). In November, ECC Sweden received over 500 complaints from consumers who made a cross-border purchase in the EU.

Problem with a purchase?

If you have problems with a trader in another EU country, Norway or Iceland, we at ECC Sweden can help you. Contact us or ask your question in our Q & A forum (in Swedish).