Stay happy with our updated travel app


There are lots of difficult situations any traveller may encounter during a journey abroad. The ECC-Net: Travel app has been updated, and you now have the perfect tool to stay cool and express your rights in any European language.

Illustration of the app.Just in time for the summer the European Consumer Centres Network (ECC-Net) launches a brand new version of its free mobile application, the ECC-Net: Travel app.

The app has been developed as a travel companion inside the EU, as well as in Iceland and Norway. Thank to the app, European consumers know how to express their consumer rights in 25 European languages.*

How does the app work?

After selecting the country and the type of situation (travel, car rental, hotel…), the app will specify your consumer rights as well as enabling you to present them to your counterpart in his or her own language.

The ECC-Net: Travel app is available for mobile devices with iOS, Android and Microsoft Windows operating systems. The application works offline to avoid roaming fees.


* Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Maltese, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish and Swedish.