Extended warranty: Survey of the ECC-Net


A new mobile phone, washing machine or TV: When purchasing such goods, an extended warranty often seems valuable. These may be offered by the trader and exceed the legal guarantee of two years in Europe. 

The European Consumer Centres Network (ECC Net) has now addressed this subject and wants to evaluate the benefits of such extended warranties which often can be very expensive for consumers.

On behalf of this, an online survey was created to ask European consumers for their opinion. The participation takes about two minutes and is possible until 26.09.2014. The survey is in English. You will find the link to the right on this page.

The report about the results of the survey and the evaluation will be published in December 2014.

The ECC Net appreciates your participation!