Avoid high telephone bills after the holidays


What should you consider making any calls or going online while abroad? These are the best advice before going on holiday, from the Swedish Consumer Agency, the Swedish National Post and Telecom Agency (PTS) and the Telecom Advisors.

Within the EU, there is a set price ceiling for cell phone calls and mobile data usage. But it can still be expensive to use mobile services abroad.

– As a customer, you always have to check with your operator and ask for pricing and conditions that apply when calling and being online abroad, in order to prevent unpleasant surprises. Operators have special price plans for international surfing within the EU, and even for some countries outside the EU. It means that for a given cost a day, a person can use a certain amount of data and thus gain control of the cost, says Mattias Grafström, CEO of the Telecom Advisors.