This is how the EU alert system for faulty products works


Each week, hundreds of dangerous non-food products are stopped from reaching consumers thanks to EU's internal systems. A new film explains how it works in practice.

The Rapid Alert System (RAPEX) enables quick exchange of information between 31 European countries and the European Commission about dangerous non-food products posing a risk to health and safety of consumers.

How does it work in practice?

Every day, the European Commission receives information about dangerous products and the measures taken from national authorities.

The information may come from producers or distributors who voluntarily organise recalls of the products they found posed a risk to consumers health.

How do I keep track of it myself?

A list of dangerous products describing the risk they pose is published online every week, on the RAPEX website. This makes it easy for other countries to locate the same product in their national markets and to prevent further selling of the dangerous product. 

The film below shows how the process works in a simple way: