Improving cross-border consumer protection


Europe's 500 million citizens should get the same benefits from their consumer rights if they shop at home, in another European Union country or on-line in Europe. 

The European Commission has started a consultation with consumers, consumer protection organisations and business to see how best to strengthen consumer protection across borders.

The consultation is open until 31 January 2014 and is accessible on-line. Find more information via the links next to the article.

7/9/2016 The consultation is now longer available / web editor