The price must include all unavoidable charges, such as local fees and taxes and handling fees, and the cost of any optional extras that you will need must be shown clearly and must not be misleading.
Your rental contract must not contain unfair terms which are illegal in the EU. For example, the trader cannot bind you to terms which you had no real opportunity to read before signing the contract.
For more information on car rental, please read the articles via the links next to this page.
The European Car Rental Conciliation Service (ECRCS) helps customers with unresolved complaints concerning cross border vehicle rentals within Europe. Find more information on Leaseurope's website via the link on the right side of this page, where you also find a link to the ECRCS website.