Court wants Air Berlin to display full price

1/21/2015

The European Unions Court of Justice have established that Air Berlin must recognize the full prize on their plane tickets firsthand, when ordering online.

Until the end of 2008, Air Berlin’s booking system was organised in such a way that, having selected a journey and a date, the customer would not find out about the final price of travel – including all extra charges – until having completed four additional steps of booking.

"Customers should be able to effectively compare the prices for air services of different airlines. Therefore the final price to be paid by the customer for air services originating in the Community should at all times be indicated, inclusive of all taxes, charges and fees", the Court of Justice states in their judgment, published January 15th 2015.

The judgment in full is available from the web page of EU's Court of Justice.