Broadband speed rarely meets expectations

11/18/2015

The European Commission just published a tripartite study on broadband. One of the conclusions is that subscribers are only getting 75% of the advertised download speed.
The new broadband study, conducted on behalf of the European Commission, is split in to three parts; regarding broadband speed, price and coverage respectively.  

1. Broadband speeds

The first study covers all EU countries, Iceland and Norway and shows that on average, fixed broadband customers in Europe are only getting 75% of the download speed advertised, the same as they were getting in 2013.  

Despite continuous investment in broadband networks, which raised the average actual download speed significantly from 30 Mbps in 2013 to 38 Mbps in 2014, the difference between advertised and real speed remains constant.

2. Broadband prices

The second study, on broadband prices, shows that broadband access has continued to become more affordable. Broadband prices in the EU countries fell by about 12% on average, between 2012 and 2015.

Although, prices vary significantly across the union and they could be up to 300% higher for a similar service depending on the location. The cheapest service is available in Bulgaria and Estonia, while consumers in France, Finland and Sweden spend the lowest percentage of their income on fixed broadband (less than 1,5 %). 

3. Broadband coverage

The third study conducted for the Commission – on broadband coverage – found that over 216 million EU households (99,4%) had access to at least one fixed or a mobile broadband technology at the end of 2014 (excluding satellite).

Fixed broadband coverage was highest in Cyprus, Luxembourg, Malta, the Netherlands and the United Kingdom and lowest in Poland, Slovakia, Estonia and Romania, where it reached between 85.4% and 89.4% of households.

Get more statistics and information about the study on the website of the European Commission.