The Consumer Agency, "Konsumentverket", and the Consumer Ombudsman, "Konsumentombudsmannen (KO)", together comprise the central governmental body responsible for consumer affairs. The Director General of the Agency has also the role of KO and has a special secretariat dealing with legal matters, headed by a Deputy KO
The Consumer Ombudsman is responsible for ensuring that companies abide by the laws and rules in the consumer field and ensures that consumer rights are respected. The Consumer Ombudsman represents consumer interests in relations to businesses, and pursues legal action in the consumer interest.
Senast granskad: 2009-12-04
