Regulation (EC) 261/2004 introduced important new rights for air passengers in the event of denied boarding, long delay, cancellations and downgrading. The Regulation took effect in 2005 and sets a minimum level of quality standards in order to protect passengers.
The present consultation aims to gather stakeholders' views on the identification of possible shortcomings of the Regulation and their extent, and on the options to improve its application, either via non-legislative measures or via a revision of the Regulation.
How to submit your contribution
The consultation is being launched only in electronic form via the interactive policy-making tool. Here you have direct access to the consulation!
Contributions from all citizens, organisations and public authorities are welcome.
