Did you know that when you travel by air you are protected by consumer legislation?
The existing consumer legislation covers information, overbooking, lost, damaged and delayed luggage, compensation in case of accident and entitlements when you travel as a part of a package holiday.
For more information regarding the recent flight disruptions due to vulcanic ash, please consult the frequently asked questions (a link is located in the right column of this page). There is a section on passenger rights, including a case of package travel.
